How to Hire a Roofing Contractor in Massachusetts

Before you hire a roofing contractor in Massachusetts, you should confirm they have the proper legal credentials to perform the job.


Credentials – Before you hire a roofing contractor in Massachusetts, you should confirm they have the proper legal credentials to perform the job. The company should possess a Home Improvement Contractors (HIC) license OR carry a Construction Supervisors License (CSL).

Look up a license online:


Insurance – The contractor should provide you with a copy of their General Liability Insurance Policy. This is to protect you and your home in the event there is an accident during the project. Additionally, you should request a certificate of their Workers Compensation Insurance Policy. This policy will protect you, and your assets, if there is an injury to one of the workers on the job site.

*Workers Compensation is important to this type of industry because of the risk involved with climbing ladders and working on roofs.


Experience – Ask your roofing contractor how long they have been in business. The more experience they have, the better off you’ll be. If you’re located in the Greater Boston area, Daniel M. Fox Roofing has been in business for over 25 years!


References – Researching the roofing company before you hire them is always a wise decision. You might be paying thousands of dollars for your roofing project and you should make sure the company you choose has a good reputation. Ask the contractor to provide a list of references of previous clients that you could speak to about their experience with the company.


Check for reviews online:

  • Yelp
  • Google Places
  • Angies List


*Another trick - Try a Google search for the company name +” reviews”. Example search phrase: roofing company name reviews.

Red Flags – Be aware of contractors who use high-pressure sales tactics when providing you with an estimate. Some contractors will ask you sign a contract right on the spot and not give you time to think things over. The contractors that are busy and get a lot of work don’t resort to these tactics because they don’t need too. Don’t sign anything until your comfortable.


Avoid hiring a contractor who:

  • Doesn’t have their business listed with the city/town, state or any local business directories
  • Only accepts cash
  • Pressures you to sign a contract, or offers a discount for doing so immediately
  • Just knocks on your door (unless they did so because they noticed you may have an obvious issue with your roof)
  • Requires you to obtain permits from your city/town  (The contractor should be taking care of this)
  • Demands more than 50% of the project cost as a down payment


Get Everything In Writing - Make sure the contract explains all of the work that is to be preformed.

This includes the following:

  • Materials
  • Labor
  • Cost
  • Start and Completion Dates
  • Warrantees
  • Guarantees


Job Cost – The lowest bid doesn’t necessarily mean it’s the best deal. If you receive a bid that is much lower than the others, chances are they are cutting a corner somewhere. If it’s too good to be true, it probably is.


Rapport – It’s important to establish a good working relationship with the salesman and/or project manager from the roofing company. You’re paying good money to have them provide this service and they will be working on your property, so make sure you know whom the contact person is if you have any questions or concerns.

This post is contributed by a community member. The views expressed in this blog are those of the author and do not necessarily reflect those of Patch Media Corporation. Everyone is welcome to submit a post to Patch. If you'd like to post a blog, go here to get started.

Accordroofs September 07, 2012 at 07:58 AM
It's been really great going through your blog post, very well informed and described. Great to read and know more about such kind of stuff. www.accordroofs.com
Olympic Roofing October 09, 2012 at 08:23 PM
Great article. One point that I think is very important is getting everything in writing. The roofing industry is saturated with roofing contractors of all different sizes and backgrounds. It's important that the roofer you choose is insured and also provides you with the full project details (everything they say they're going to do for you) in writing. That will be very important for a situation where you aren't satisfied with the job or you realize the work is of poor quality. It's also a pretty good idea to request at least 3-4 estimates from different contractors. That way you ensure you're getting the best value and company to do the work. I'm a local roofer in Natick (http://www.olympicroofing.com/natick-ma-roofing), and I'd be happy to answer any one's questions about choosing a roofing contractor. Feel free to email me (questions@olympicroofing.com). Thanks!
Muntashir Kabir November 14, 2012 at 03:03 PM
Muntashir Kabir November 14, 2012 at 03:12 PM
Very experienced suggestion. Should be careful about fraud. Thank you for your post.
Muntashir Kabir November 14, 2012 at 03:17 PM
At Pk Painting Company,we take pride in all our work and have found that the best results are achieved through a standardized approach to the painting process.The following steps outline the typical process that will take place on your proposed project.This process may vary from one job to another depending on the scope of work outlined in your proposal.We also provide you with the necessary information to make your decision.With PK Painting Company you won`t have to ask for insurance or references,we always provide them to you upfront.our service area Acton, MA – Amesbury http://www.pkpaintingcontracting.com


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